Privacy Policy

Who we are

Weka Sawa is a product of Ubunifu Technologies, based in Tanzania. This policy explains what information Weka Sawa collects, how we use it, and the choices you have. Questions? Email info@ubunifutech.com.

Weka Sawa keeps records; it never moves money

Weka Sawa helps mobile-money agents keep track of cash and e-float, shift by shift. We never hold, move, or have access to your money, or to your mobile-money or bank accounts. Everything in Weka Sawa is a record that you or your staff enter.

Information we collect

Account details: your name, your email address, and your password, which we store only as a secure hash.

Business records you and your staff enter: businesses, branches, tills, providers, shifts and counts, customer deposits and withdrawals, e-float and cash movements, corrections, commission rates, and optional notes and transaction references. Weka Sawa does not ask for your customers’ names or phone numbers.

Team access: whom you invite, their role, and where they may work.

Links with other businesses, and the float requests between you.

Plan and payment records: your plan, trial dates, and the payment references you send us. We do not collect card numbers.

Support conversations you have with us, and, if you ask us to move a business to you because its owner cannot sign in, a note of the documents we checked.

What we need to run the service safely: sign-in sessions, and a record of important actions, such as who opened or closed a shift.

How we use your information

To provide the service: keep your records, show expected cash and e-float, close shifts, estimate commission, and carry float requests between linked businesses.

To send account emails: confirming your email, resetting your password, invitations, replies to your support requests, and changes to your plan.

To activate and manage your plan after you pay.

To help you, and to keep the service secure and free of misuse.

Who can see your information

Your business: you, as the owner, and the people you give access to, within their role and the branches or tills you choose. A clerk, for example, sees only their till and never the cash the records expect.

Linked businesses: a super agent you link with sees only the float requests you send them (your business name, the tills you share, amounts, notes, and status), never your balances, your other records, your staff, or your customers.

Weka Sawa staff see account details (name, email, the businesses you belong to, your roles, and your plan) and your support conversations, to help you. They do not see your business’s records.

A new owner: when ownership of a business changes, its records go with it, and the new owner sees them as you did.

We do not sell your personal information. We may disclose information if the law requires it.

Where your information is kept

Weka Sawa runs on service providers that process data on our behalf: Vercel hosts the app, Railway hosts the database in the Netherlands, and Resend sends our emails. Your information may therefore be stored and processed outside Tanzania. Connections are encrypted, emails waiting to be sent are stored encrypted, and access is limited as described above.

Cookies

We use sign-in cookies to keep you signed in, and your browser briefly remembers an invitation you opened until you accept it. We do not use advertising, analytics, or tracking cookies.

Your choices and rights

Under Tanzania’s Personal Data Protection Act you may ask to see the personal data we hold about you, to correct it, or to delete it. Email info@ubunifutech.com or open a support request in the app. You can also update much of your information in the app yourself.

How long we keep information

We keep records while your account or business is active: a till’s history is the point of the service. If you close your account, we delete your personal data, except where the law requires us to keep limited records. Entries you recorded as staff remain part of that business’s records, which belong to its owner.

Children

Weka Sawa is for adults who run or work at mobile-money agent businesses. It is not directed at anyone under 18.

Changes to this policy

We may update this policy. We will change the date above and, for significant changes, tell you in the app.